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Database Group Newsletter – Edition 3 May 2008
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Top Tips to improve
email response

Here are four steps to improve the response from your email campaigns:

1. Keep your ‘from’ name consistent – use your company name in your ‘from’. As recipients quickly scan their inbox for names they recognise, they are more likely to open an email from you if it is immediately obvious who it is from. Keeping this name consistent will increase recognition and stand-out within the inbox and reduces the chance of the email being marked as junk.

2. Make your subject line short and compelling - entice the recipient to open the email with a snappy subject line, which is a clear and enticing call to action. A good one intrigues a recipient so much, they want to know more.

3. Take advantage of a pre-header. Many recipients use preview panes to view their email, so use text links viewable with any ISP to extend the subject line's call to action, or to include a snappy second offer to intrigue them even more.

4. Think smart with your preview pane. Since many ISPs block html images in preview panes, design your message with that in mind. Grab your customers' attention with an optimal design that seamlessly integrates your company's logo, navigation bar and promotion, whether images are on or off. Finally, look to make sure the preview pane is rendering them as text only.







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